No destination will be too far away with our shipping services. We provide a wide portfolio of shipping services to meet every need, with fast and reliable shipments to over 220 countries. Our services are designed to suit our customers’ needs, offering customized services and specialized support to ensure smooth deliveries.
Whether your shipments are domestic or international, you can trust us for a reliable and professional solution.
As a certified IATA agent, we are committed to providing a professional service meeting the highest standards. Through our partnerships with the major airlines and our extensive experience, we offer tailored, safe, and efficient air shipping solutions.
Find out more about our economy shipping service, which is ideal for your daily needs. We guarantee delivery within 3 to 5 working days from the day after the collection.
Fast shipments all over the world. The service for last-minute deliveries within 48 hours after collection.
Thanks to our network of over 16,000 lockers and points, you can send and receive your shipments quickly and easily, choosing the most convenient point for you.
Whether you are transporting large goods or smaller loads, we are here to offer you customized solutions that fit your specific needs, either for pallets, groupages, full or partial loads.
Reliable and cost-effective solutions for your ocean freight needs. Thanks to our extensive network of partners, we guarantee uninterrupted cargo spaces.
With over 20 years of experience and an international team of professionals, there are no borders for us.
We offer the best rates on the Italian market thanks to our continuous search for competitive and innovative solutions. We guarantee affordable rates, high-quality customer service, and customized solutions.
From centralized administration management to APIs and e-commerce integrations, we have tailor-made shipping solutions for every need.
Whether you have a B2B or B2C company, we’ll help you overcome the global e-commerce challenges with dedicated services and assistance to help your business grow by the clicks.
We provide customized solutions, thanks to our in-depth knowledge of international markets, strong collaborations with recognized worldwide partners, and our high-tech IT system.
Still have questions?
Here is an illustrative, but not exhaustive, list of prohibited goods:
Restrictions applied:
If you have any doubts, please contact our customer service.
Real weight refers to the true weight of an object, measured in units of mass such as kilograms or pounds. Volumetric weight, on the other hand, takes into account the size and volume of the item, calculating how much space it takes and assigning it a weight based on that volume. This impacts the shipping cost, as the tax is charged on the heaviest between the real weight and the volumetric weight.
The delivery note is a document that contains a summary of all the shipments assigned to a specific carrier and is the only useful document that proves that your packages have been given to the driver in charge of the collection. You can print it directly from the MY ORDERS section, by selecting the order or orders to be collected by the same carrier and clicking first on the EXPORT button, then on GENERATE DELIVERY NOTE.
Please keep in mind that, in case of missing tracking after 48 hours from pick-up the delivery note is always required by the carrier to open a tracking file. Be sure to provide a copy to our customer service operators when submitting your report.
When purchasing the shipment, under optional services, you can select the collection and choose the location. The default option is to pick up “At the address of the “registerED USER”, i. e. the address indicated within your profile. If the collection must be taken from the SENDER, i.e., the real order taker, then during the purchase process you must make sure to check the appropriate box “At the address of the SENDER”. If the reservation takes place before 12:00/13:00 hours, in most cases the collection is made on the same day. After that time, the collection is arranged for the next business day. You can check the status of the collection in the MY ORDERS menu section by clicking on ACTIONS –> DETAILS. If the collection was requested at the time of purchase, you will be able to view the reservation code and its status.
If the collection is not made on the scheduled day, contact our support and request a new pickup.
See how to book a pickup by clicking here.
If you have not found the solution for your needs among our options, our experts can provide you with a customized quotation according to your requirements. You can use the “Economy quotation” function on the screen or send all the necessary data to process it to [email protected]. It will be required: dimensions, weights, number of packages, ZIP code as well as the destination name and description of the goods.
