Returns
We carefully manage returns in our warehouses to optimize the storage process and simplify the goods’ flow back. We provide all necessary information to ensure accurate tracking. Once the return method is decided, we proceed with a careful inspection of the goods to verify their integrity and conformity. Afterward, we reorganize the returned items and store them efficiently to facilitate their handling. Lastly, we coordinate the goods dispatch to their destination, ensuring a fast and reliable service.
Prepaid Returns via Link
Thanks to a link integrated into your e-commerce, the customer can proceed to book the return and receive the waybill by email, choosing the pick-up conveniently at home or bringing the package to one of the points in the territory.
Prepaid Return Included in the Shipment
The return waybill is pre-printed and included in the package. Customers can book home pickup through e-commerce or by bringing the package to one of the points in the territory.
Returns Management agile and without stress for an Excellent Service!
With our efficient and reliable solution, you can get your products returned quickly and without any stress.
Frequently Asked Questions
Still have questions?
Our return policy may vary depending on the carrier and the specific conditions. You should consult the return policy on our website or contact our customer service for detailed information.
The time to submit a return depends on the return conditions specified. We recommend that you consult the conditions.
If you have not found the solution for your needs among our options, our experts can provide you with a customized quotation according to your requirements. You can use the “Economy quotation” function on the screen or send all the necessary data to process it to [email protected]. It will be required: dimensions, weights, number of packages, ZIP code as well as the destination name and description of the goods.