You can request the package to be collected at another address, different from the sender’s and the registered user’s, by selecting the collection option and specifying the real collection address in the notes of the order. There is no additional cost for this option. Remember that it is your responsibility to inform the sender of the correct application of the waybill on the package and that, without documents, the shipment may not be collected or may suffer delays.
See how to book a pickup by clicking here.